Frequently Asked Questions
All the Information You Need to Care for Your Rugs and Our Services
What types of rugs do you service?
We handle all types of rugs, including wool, silk, oriental, vintage, and more. Whatever the material, we have the expertise to care for it.
Do you offer pickup and delivery for rug cleaning and restoration?
Yes, we offer convenient home pickup and delivery services, ensuring that your rug is taken care of from start to finish.
How long does it take to clean or restore a rug?
The time required depends on the size, condition, and type of rug. We provide an estimated timeline after our initial inspection.
Can I bring my rug to your location, or do you handle everything on-site?
We offer both options. You can either bring your rug to us or, if you prefer, we can arrange a pickup from your location.
Do you use eco-friendly cleaning products?
We select cleaning products based on the type of rug and its needs. For some rugs, we use eco-friendly options when possible.
How do I know if my rug needs restoration?
If your rug is showing signs of damage such as fading, tears, or worn-out areas, it might benefit from restoration. Our team can assess your rug and recommend the best course of action.
Is there a warranty or guarantee for your services?
Currently, we do not offer a warranty or guarantee, but we take great care to ensure every rug receives the highest standard of service.
How do I get a quote for my rug cleaning or restoration?
Simply contact us to schedule an inspection. After evaluating your rug, we will send you a clear, no-obligation quote.
Can you resize or alter my rug?
Yes, we offer professional rug resizing and alterations to fit your space or design preferences.
How can I maintain my rug after cleaning or restoration?
We offer expert advice on how to care for your rug to keep it looking its best. Regular cleaning and proper care will help prolong its life.
Free Collection & Delivery
Open 7 Days, Evenings & Weekends
Quality Assurance and Fully Insured
